FOR THE MEDIA
• September 2, 2025
Attention! Scammers are active!
Polska Spółka Gazownictwa warns: beware of impostor gas fitters! Persons impersonating employees of gasworks are a persistent problem. The last few days saw the launch of the project of replacing more than 1.38 million traditional gas meters with modern smart measuring devices with the function of remote data reading. Things will be faster, safer, and more comfortable. Unfortunately, ever since the fact was made public, scammers have become active too.
Both the device and its installation are free for the consumer. This is an important piece of information, because even though the project of replacing gas meters has only started, already there have been reports about fake gas fitters claiming to be alleged fitters and trying to extort money.
Most often, it is elderly people living alone who fall prey to scams. That is why it is so important to talk to our relatives: parents, grandparents, or other family members who are elderly, and to make them realise what dangers they may be exposed to.
In order not to be deceived, both on the occasion of the replacement of a gas meter and on a day-to-day basis, it is important to remember a few rules:
Most often, it is elderly people living alone who fall prey to scams. That is why it is so important to talk to our relatives: parents, grandparents, or other family members who are elderly, and to make them realise what dangers they may be exposed to.
In order not to be deceived, both on the occasion of the replacement of a gas meter and on a day-to-day basis, it is important to remember a few rules:
- The employees, and the external companies working on commission of Polska Spółka Gazownictwa, during the replacement of gas meters, nor in any other situation, DO NOT HAVE THE RIGHT TO DIRECTLY CHARGE CUSTOMERS ANY FEES.
- The employees of Polska Spółka Gazownictwa and external companies cooperating with PSG always carry IDs that entitle them to represent the company, and they are required to show them.
- Good manners dictate that a visit should be informed about in advance, in the form of displaying in a visible spot on the building a notification about the date on which gas meters will be replaced, or arranging the replacement in advance directly with the gas consumer.
- The employees of Polska Spółka Gazownictwa do not provide services in the scope of device and gas installation inspections inside buildings. In accordance with applicable law, the owner or administrator of the building is responsible for the technical condition of the indoor installation.
- In case of any doubts, contact the building manager or the nearest gasworks. You can also call the Polish nationwide telephone number +48 22 444 33 33, where you can verify gasworks employees and the operations they carry out.
- Any attempted scams should be immediately reported to the police.
