Log in to the portal of your choice or learn more about how it works.
We encourage you to use the Connection portal. It is a system that allows you to submit applications via the Internet in a friendly and convenient way.
Feel free to use the service of the eBOK Portal dedicated to Commercial Recipients and Suppliers of fuel gasses who have signed an agreement for the provision of distribution service with Polska Spółka Gazownictwa sp. z o.o.
All tender procedures are announced and conducted through the PSG Purchasing Platform. This solution facilitates cooperation between the customer and contractors/suppliers. We encourage all interested parties to register for free.
A client interested in submitting a nomination or re-nomination to Polska Spółka Gazownictwa sp. z o.o. through the system should apply for remote access to the system with the possibility of uploading nominations/re-nominations by the DSC.
Our priority is to ensure the security of gas supplies. Every day, around the clock, thousands of qualified employees make sure of that.
Read on for essential information about the safe use of natural gas. Find out how to deal with gas leaks as well as how to make investments to avoid damage to the gas network.
When gas is leaking
Close the valve
at the gas meter
Do not light a fire (matches
or lighters), light
Leave the building (room)
with the rest of the inhabitants
Notify the Gas Emergency
Service — dial 992
Report a breakdown
In the event of a breakdown or suspected damage to the gas network, dial:
This is an emergency number and should only be used in emergencies. All intervention notifications are recorded.
For other matters, such as connecting to the gas network or carrying out a connection agreement, please contact the selected field unit of Polska Spółka Gazownictwa. Detailed contact information can be found
Gas network security
We call for conscious and safe performance of digging work in places where underground infrastructure is located, particularly the gas network. Each resulting failure in the gas network may pose a threat to life and health or to the environment. Damage to the gas pipeline may disrupt the functioning of the gas system.
Therefore, please report to the company’s local units any digging work that may conflict with the gas network.
Our branches will provide information on the gas network, including any part that is located on your property. The company’s employees will assist you in this regard and will provide you with all the necessary information.
Note! If the gas network is damaged, the Gas Emergency Service (992) or the Fire Brigade (998) should be notified of the situation immediately.
Safety of natural gas users
Correct operation of gas systems and devices
Provide an annual inspection of the condition of the flue ducts
Burning 1 m3 of gas requires approx. 10 m3 of air
do not cover the openings of the intake grills in doors and ventilation ducts
take care of proper exhaust gas discharge
provide a proper air draft in the ventilation duct
do not cover or reduce the diameter of flue ducts and do not eliminate ventilation openings in rooms where gas appliances are installed.
Always use gas appliances in accordance with the operating instructions and their intended use.
Natural gas odorizing
At least once a year, out of concern for the safety of gas recipients, Polska Spółka Gazownictwa carries out a campaign to odorize natural gas. The odorizing action consists in increasing the amount of odorant in the gas network. As a result, the smell of gas becomes more intense, which makes it possible to detect any leaks in the gas network or systems.
If you smell leaking gas, immediately notify the services of Polska Spółka Gazownictwa under the emergency number 992.
A perceptible smell of gas may indicate either a leak in the gas network or system or a malfunction of gas appliances (e.g., fouled or improperly adjusted burners). The inspection and repair of the gas network is carried out by the services of Polska Spółka Gazownictwa, while the removal of identified irregularities in gas systems and devices is the responsibility of the owners or administration of the facilities.