Contact us

Locate the nearest PSG branch to find the right contact telephone number for the area in which you live. Our consultants will answer any questions you may have Monday to Friday from 7:00 a.m. to 6:00 p.m.

Find the nearest PSG branch

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Map List

    Contact form

    To file a complaint or receive detailed information on connecting to the gas network, gas supply, readings, and more, fill in the contact form. Please fill in all fields completely. Fields marked with an asterisk are mandatory.


    We also encourage you to contact us by phone – the appropriate phone number can be found on the map above. 

    To submit an application for the conditions for connecting to the gas network or an application for a connection agreement, click here or use the Connection Portal.

    If you have technical problems when sending the form or if you have questions regarding the completion, operation, or functioning of the form, please contact us by calling 32 772 36 00. The employees of Polska Spółka Gazownictwa are at your disposal from Monday to Friday from 7:00 a.m. to 6:00 p.m. The cost of the telephone call is determined by your operator’s tariff.

    Step 1 – Categories of cases
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    Step 2 – Applicant’s data
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    Step 3 – Applicant’s address
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    Enter the PoD number 21-digit Number
    and the check digit – visible on the gas invoice
    Step 4
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    Step 5 - Confirmation that the message was sent.

    Ladies and Gentlemen

    Thank you for your message. Please be advised that your application has been accepted for registration, after which you will receive an application number to the email address provided in the form.

    With regards,
    Polska Spółka Gazownictwa Sp. z o.o.

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    Illegal gas consumption

    Anyone aware of illegal fuel gas collection can notify PSG. We ensure anonymity and guarantee immediate and effective action to eliminate reported cases of illegal gas consumption.
    Report
    For the customer

    Connection portal Tariff Change of fuel gas supplier

    For the supplier

    Distribution Network Code Distribution Contract ORCS map and gas quality

    About PSG

    Strategy Investment International cooperation

    Security

    When gas is leaking Gas Network Security Safety of Natural Gas Users

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