Polska Spółka Gazownictwa

Contact us

Our consultants will answer any questions you may have Monday to Friday from 7:00 a.m. to 6:00 p.m.

Helpline 22 444 33 33 open from 7:00 a.m. to 6:00 p.m. at your operator's rates

Find the nearest PSG branch

Use the search engine and then click on a point on the map to get detailed information such as address and opening hours.

Province City / District

Gasworks Branch Flame icon showing number of PSG gasworks

Gasworks

Gas facility

Contact form

To file a complaint or receive detailed information on connecting to the gas network, gas supply, readings, and more, fill in the contact form. Please fill in all fields completely. Fields marked with an asterisk are mandatory.

We also encourage you to contact us by calling 22 444 33 33. The employees of Polska Spółka Gazownictwa are at your disposal from Monday to Friday from 7:00 a.m. to 6:00 p.m. The cost of the telephone call is determined by your operator’s tariff.

To submit an application for the conditions for connecting to the gas network or an application for a connection agreement, click here or use the Connection Portal.

If you have technical problems when sending the form or if you have questions regarding the completion, operation, or functioning of the form, please contact us by calling 22 444 33 33.

Step 1 – Categories of cases

Case type Application / Inquiry Complaint

Thematic area * Fill in the data

Step 2 – Applicant’s data

Existing customer Potential customer

Person Organization

PESEL (Personal ID number) * Fill in the data

Last name * Fill in the data

First name * Fill in the data

Telephone Fill in the data

Email address * Fill in the data

Step 3 - Point of Delivery (PoD) address

Province * Fill in the data

City * Fill in the data

Street * Fill in the data

House/Building number * Fill in the data

Apartment/Premises number

Permanent identifier

Variable identifier * Enter the PoD number 21-digit Number
and the check digit – visible on the gas invoice
Enter only the last 11 digits (variable identifier)

Step 4

Content of the application * Fill in the data

Pursuant to Article 13 items 1 and 2 of the Regulation on the Protection of Personal Data of April 27, 2016 (GDPR), please be informed that the controller of your personal data is PSG Sp. z o.o. based in ul. Wojciecha Bandrowskiego 16, 33-100 Tarnów. Contact details of the Data Protection Officer: [email protected]. Your personal data shall be processed in order to handle complaints and notifications based on your contract or actions at your request before signing the contract (GDPR Article 6, item 1b) and shall be stored for a period of 3 years from the date the case was closed. Moreover, your personal data may be made available to law firms and suppliers of IT systems which the Controller cooperates with. You have the right to access your data and the right to rectify, delete, limit the processing of, and transfer data, and the right to object. You have the right to lodge a complaint to the competent supervisory authority for the protection of personal data, if you consider that the processing of your personal data violates the provisions of the General Regulation on the Protection of Personal Data of April 27, 2016. Providing your personal data is voluntary, but necessary to process your application. Additional information is available on the website. /security. *

I also consent to email correspondence, in accordance with the Act of July 18, 2002 on the provision of electronic services (Journal of Laws 2002 No. 144 item 1204, consolidated text: Journal Of Laws of 2013, item 1422). *

Form summary

1. Case type

Case type:

Thematic area:

2. Applicant details

Customer type: ,

PESEL (Personal ID number):

Surname and First name:

NIP (Tax ID number):

Company name:

Telephone:

Email address:

3. Point of Delivery (PoD) address

Province:

City:

Street, house number, No.: /

PoD No.: 80185903655

4. Content of the application

To correct the data, return to the corresponding step:

Case category - Other

If you have other questions or need help with matters
not included in the options available in the selection list,
please do not hestitate to contact us by phone at:

+48 22 444 33 33

We would be glad to advise and help you.

*Required field

Illegal gas consumption

Anyone aware of illegal fuel gas collection can notify PSG. We ensure anonymity and guarantee immediate and effective action to eliminate reported cases of illegal gas consumption.

Report

Contact us

Find the nearest PSG branch

Contact form

Illegal gas consumption

For the customer

For the supplier

About PSG

Security

Connection portal features