Contact us

Our consultants will answer any questions you may have Monday to Friday from 7:00 a.m. to 6:00 p.m.

Find the nearest PSG branch

Use the search engine and then click on a point on the map to get detailed information such as address and opening hours.

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    Contact form

    To file a complaint or receive detailed information on connecting to the gas network, gas supply, readings, and more, fill in the contact form. Please fill in all fields completely. Fields marked with an asterisk are mandatory.


    We also encourage you to contact us by calling 22 444 33 33. The employees of Polska Spółka Gazownictwa are at your disposal from Monday to Friday from 7:00 a.m. to 6:00 p.m. The cost of the telephone call is determined by your operator’s tariff.

    To submit an application for the conditions for connecting to the gas network or an application for a connection agreement, click here or use the Connection Portal.

    If you have technical problems when sending the form or if you have questions regarding the completion, operation, or functioning of the form, please contact us by calling 22 444 33 33.

    Step 1 – Categories of cases
    Fill in the data
    Step 2 – Applicant’s data
    Fill in the data
    Fill in the data
    Fill in the data
    Fill in the data
    Fill in the data
    Step 3 - Point of Delivery (PoD) address
    Fill in the data
    Fill in the data
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    Enter the PoD number 21-digit Number
    and the check digit – visible on the gas invoice
    Enter only the last 11 digits (variable identifier)
    Step 4
    Fill in the data
    Form summary
    1. Case type
    Case type:
    Thematic area:
    2. Applicant details
    Customer type: ,
    PESEL (Personal ID number):
    Surname and First name:
    NIP (Tax ID number):
    Company name:
    Telephone:
    Email address:
    3. Point of Delivery (PoD) address
    Province:
    City:
    Street, house number, No.: /
    PoD No.: 80185903655
    4. Content of the application
    To correct the data, return to the corresponding step:
    Case category - Other
    If you have other questions or need help with matters
    not included in the options available in the selection list,
    please do not hestitate to contact us by phone at:
    We would be glad to advise and help you.
    *Required field