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PL Gas Emergency Service 992

PSG ensures a stable gas distribution

Polska Spółka Gazownictwa is making every effort to ensure that gas supplies to 7,5 million recipients throughout the country are not endangered and take place in a continuous and safe manner.

We care about safety

Our priority at Polska Spółka Gazownictwa is to ensure the security of gas supplies, which is taken care of by thousands of qualified employees daily.

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Connecting to the network

Join millions of gas consumers. Use the Connection Portal to submit an application for connecting to the gas network and sign a connection agreement via the Internet.

Find out how to connect
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Interruptions in gas supply

Find out whether there are any ongoing or scheduled interruptions in gas supply in your area. We publish information about outages involving at least 200 buildings connected to the network.

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Change of fuel gas supplier

We encourage you to read information concerning the procedure for changing the gas supplier, as well as information concerning the official supplier and backup supplier.

Find out more
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Distribution System Map

Check the municipalities and towns where we provide
fuel gas distribution services.

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Gas pipe icon with a valve leading to a connection to the gas network

Connecting to the network

Clock and pause icon leading to gas supply interruptions

Interruptions in gas supply

Computer icon leading to eBOK for the supplier

Change of supplier

Map icon leading to Distribution System Map

Distribution System Map

Who are we?

Polska Spółka Gazownictwa sp. z o.o. is the largest operator of the gas distribution system in Poland.

We employ over 11,500 employees, operate throughout Poland and distribute gas through over 210,000 km of gas pipelines.

We are a modern company with rich traditions, and we draw experience from over 170 years of gas industry history in Poland.

What do we do?

Our key task is reliable and safe transport of fuel gasses through the distribution network across the whole country, directly to end-users and the networks of other local operators. We provide fuel gas transport services with companies that sell fuel gas.
If you want to learn more, go to the subpage About the Company

How can you contact us?

Phone icon leading to a map with contact phone numbers for gas works

Call us

Our Helpline: 22 444 33 33 Letter icon leading to contact form

Write

Use the contact form People icon leading to a map showing PSG units serving customers

Come

Find the nearest PSG branch See the map

When gas is leaking

  1. Close the valve
    at the gas meter

  2. Do not light a fire (matches
    or lighters), light

  3. Open doors
    and windows

  4. Leave the building (room) with
    the rest of the inhabitants

  5. Notify the Gas Emergency
    Service — dial 992

You can learn more about security on the subpage Security

Contracts with energy companies

Polska Spółka Gazownictwa announces that there has been a change in the template of the Contract for cooperation with energy companies with regard to the development of the gas distribution system, including the activation of out-of-service connections.
See the new Agreement template

Virtual Gas Museum

The Virtual Gas Museum is a platform for knowledge about the history, present, and future of the gas industry and natural gas. The patron of the project is Polska Spółka Gazownictwa.
Explore the Virtual Gas Museum

Back to tradition

The foundation of PSG’s strategy is the over 170-year-old tradition of the gas industry in Poland. We have reverted to the historical name ‘gasworks’ for the basic organisational unit of the company. We maintain the old facilities, items, documents, and messages related to the history and tradition of the gas industry for future generations.
Visit the Gas Industry Museum in Paczków
For the customer

Connection portal Tariff Change of fuel gas supplier

For the supplier

Distribution Network Code Distribution Contract ORCS map and gas quality

About PSG

Strategy Investment International cooperation

Security

When gas is leaking Gas Network Security Safety of Natural Gas Users

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