Illegal gas consumption

The concept of illegal fuel gas collection is understood as the collection of fuel gasses:
  • without a Fuel Gas Sales Agreement,
  • with complete or partial omission of the metering system, or
  • by interfering with the metering system in such a way that it leads to the distortion of measurements made by this system.
All kinds of safeguards – seals on the components of the gas network – guarantee the safe use of fuel gas and the system that meets all safety requirements. Each time a seal is placed or removed is monitored and may indicate illegal gas consumption.

Any unauthorised tampering with the network and gas system may pose a threat to human life and health.

Gas theft – as it exposes others to the risk of loss of health or life – is an offence prosecuted ex officio. This means that anyone who notices gas theft has not so much the right as the obligation to report it to the police.

According to the Energy Law – Article 6 Para. 2 Item 3 – representatives of an energy company which is engaged in the transmission or distribution of fuel gasses or energy, upon presentation of an ID card and written authorisation issued by the competent authority of the energy company engaged in the transmission or distribution of fuel gasses or energy, have the right to collect and secure evidence of a customer’s violation of the terms of use of metering/billing systems and terms of the agreement concluded with the energy company. In accordance with Item 3, an energy company may suspend the supply of fuel gasses, electricity, or heat if as a result of the inspection referred to in Item 2 it was found that:

  • a system located at the customer’s location poses a direct threat to life, health, or the environment or
  • there has been illegal consumption of fuel gasses, electricity, or heat.
Pursuant to the Energy Law, illegal consumption of fuel gasses is prohibited and is subject to criminal execution.

In the event illegal fuel gas collection is dicovered, PSG sp. z o.o. shall charge the perpetrator of the illegal fuel gas collection with a fee calculated according to the guidelines included in the ‘Tariff for fuel gas distribution services and liquefied natural gas regasification services’.

Additionally, a fee is charged for activities related to the discovery of illegal fuel gas consumption according to the rates specified in the above-mentioned Tariff.

People who illegally collect gas are liable under
  • the Act of 10 April 1997 – Energy law (i.e. from 2006 Journal of Laws No. 89, item 625, as amended), together with executive acts,
  • Act of 6 June 1997 – Criminal Code (Journal of Laws No. 88, item 553, as amended), and
  • Act of 23 April 1964 – Civil Code (Dz. U. No. 16, item 93, as amended).

Anyone aware of illegal fuel gas collection can notify PSG. We ensure anonymity and guarantee immediate and effective action to eliminate reported cases of illegal gas consumption.

Out of concern for the safety of its customers, Polska Spółka Gazownictwa sp. z o.o. has launched:

  • a 24/7 toll-free hotline: 800 880 555
  • email: [email protected]
  • web form (below)
  • by post to the following address: PSG sp. z o.o., ul. Krucza 6/14, 00-537 Warsaw

To be effective, the notification should include:
  • the exact address of the illegal gas collection point,
  • if possible, information on how long this has lasted,
  • for what purposes the gas from illegal consumption is being used,
  • when the alleged perpetrator can be found on the premises,
  • how many people use the premises, etc.

To submit an application, complete the form below.

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