Change of gas supplier and substitute sales

Below is a description of the procedure for changing the gas supplier and the PZD application for changing the gas supplier, as well as information concerning the official supplier and backup supplier.

Polska Spółka Gazownictwa (“PSG”, “Polish Gas Company”), which acts as the gas distribution system operator, has recently noted cases of suppliers terminating master agreements with customers for reasons attributable to the suppliers. 

We would like to remind you that in such a case, the customer who intends to continue to consume gas also has the right to conclude a master agreement with a supplier of his/her choice. The supplier that was selected by the customer will handle all the procedures required to maintain the continuity of the gas supply to the customer. 

If a customer intending to continue to consume gas does not conclude a master agreement with a seller of his/her choice, the substitute sales procedure will apply. It means that PSG, for and on behalf of the customer, will conclude a master agreement with: 

  • a backup supplier, if such a supplier has been designated by the customer under the master agreement with the existing supplier. The list of backup suppliers is available below.
or
  • official supplier (PGNiG Obrót Detaliczny sp. z o.o.), if the customer has not indicated a backup supplier in the agreement with the current supplier. Information about the official supplier is available at: http://pgnig.pl/sprzedawca-z-urzedu.

The backup supplier or official supplier will ensure the continuity of supply of fuel gas to the customer.

PSG informs that any customer intending to continue consuming fuel gas will therefore not be deprived of its supply.

If the customer decides to terminate the consumption of fuel gas from the PSG distribution network, the customer should inform his/her supplier thereof.

If you have any questions or concerns, please contact your current supplier with whom you have concluded a master agreement.

The list of suppliers active on PSG networks is available below.

Polska Spółka Gazownictwa sp.z o.o. (“PSG”), acting pursuant to Article 5aa Item 4 of the Energy Law of April 10, 1997 (Journal of Laws of 2019, item 755, i.e.,) (“PE”), publishes below the current list of suppliers who offer backup sales to final recipients connected to its distribution network, along with the addresses of their websites where backup sale offers have been published.

The task of the backup supplier is to ensure the supply of fuel gases to final recipients in the event that the supplier selected by the customer ceases to perform the sales contract or the comprehensive contract. Pursuant to Article 5aa Item 1 PE, each final recipient connected to the PSG distribution network has the right to indicate in the comprehensive contract or in the contract for the provision of fuel gas distribution services a backup supplier from among the suppliers included in the list below, and to authorize PSG to conclude with this backup vendor, in their name and on their behalf, a backup sales contract or a backup comprehensive contract in the event of a possible termination of the contract by the current supplier.

If you are interested in indicating a backup supplier in your comprehensive contract, please contact the supplier you have entered into a comprehensive contract with.

Due to the above, Polska Spółka Gazownictwa sp. z o.o. offers the possibility of entering interested fuel gas suppliers on the list of backup suppliers. In order to be entered on this list, please submit the application published below to the following address

Polska Spółka Gazownictwa sp. z o.o.
ul. Krucza 6/14
00-537 Warsaw
Icon pdf Alphabetical list of backup suppliers
Icon pdf Wniosek o wpis na listę sprzedawców rezerwowych
Icon pdf Wniosek PZD
Icon pdf Wniosek PZD - zmiana sprzedawcy
Icon xls Zbiorcze zgłoszenie informacji o wyborze Sprzedawcy rezerwowego
Icon xls Dane punktów wyjścia dla Sprzedawcy rezerwowego

Polska Spółka Gazownictwa sp. z o.o. (“PSG”) declares that in accordance with Article 5a Item 1 of the Energy Law of April 10, 1997 (Journal of Laws of 2019, item 755, i.e.,) (“PE”), the official supplier is obliged to provide a comprehensive service and to conclude a comprehensive contract, on the basis of equal treatment, with a household customer who does not use the right to choose a supplier and is connected to the PSG network.

At the same time, the task of the official supplier is to ensure the supply of fuel gases to final recipients connected to the PSG distribution network in the event that the supplier selected by the customers ceases to perform the sales contract or the comprehensive contract and it is not possible to name a backup supplier. Pursuant to Article 5ab Item 1 of the PE, in the event that the current supplier has ceased selling fuel gas to the final recipient, and at the same time

  • no backup supplier was indicated in the distribution service contract or the end-user contract signed by that final recipient, or the contract does not authorize PSG to conclude a backup sale contract or backup comprehensive contract on behalf of and for the benefit of the final recipient, or
  • the backup supplier designated by that final recipient may not, did not, or has ceased to conduct backup sale,
PSG, acting on behalf of and for the benefit of the final recipient, shall conclude a comprehensive contract with the official supplier.

According to Article 62c Item 1 PE, the function of an official supplier is performed by:

PGNiG Trading Retail, ul. Jana Kazimierza 3 01-248 Warsaw, www.pgnig.pl